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Dukes House,
32-38 Dukes Place,
5 Floor, London, EC3A 7LP
How To Make a Complaint
At Athena Re, we pride ourselves on delivering the highest standard of service. However, if you are dissatisfied with any aspect of our service or your reinsurance policy, we want to hear from you so we can put it right.
You can register a complaint by contacting us at:
- Email: [email protected]
- Phone: +44 7904 606298
- Post: Complaints Department, Athena Re, Dukes House, 32-38 Dukes Place, 5 Floor, London, EC3A 7LP
For full details on how we handle complaints, our timelines, and your rights to refer your complaint to Lloyd’s or the Financial Ombudsman Service (FOS), please read our full Complaints Procedure.